Bunnings closed due to lockdown: Everything you need to know

·News Reporter
·6-min read

A visit to Bunnings to pick up that last item for your latest DIY project and of course one of their famous snags from the car park is about as Aussie a weekend activity as you can get.

But now due to Covid restrictions Bunnings stores throughout Greater Sydney have been closed to retail customers.

All Victorian Bunnings stores are also closed, but the retailer's stores remain open in the rest of the nation with Covid restrictions in place in some states.

Here’s a breakdown of the rules and what you can and can’t expect when shopping at Bunnings over the coming weeks.

Bunnings Warehouse store front. Source: Getty Images
Confused about how to shop at Bunnings? Here's everything you need to know about the current restrictions in place. Source: Getty Images

Why is Bunnings closed?

The NSW Government recently introduced tougher restrictions across the state including the 12 local areas of concern forcing Bunnings to close its doors.

It came after the Premier Gladys Berejiklian was repeatedly asked why non-essential stores like Bunnings continued to operate despite soaring Covid infections.

Those in NSW are only allowed to leave the house for four essential reasons, including:

  • Shopping for food or other essential goods and services,

  • Medical care or compassionate needs,

  • Exercise,

  • Essential work or education, where you cannot work or study from home.

As of Monday, August 23, Bunnings not only temporarily closed the doors of stores in the areas of concern, but across the Greater Sydney area too.

Bunnings store. Source: Getty Images
Bunnings has closed all of its stores to retail customers in Greater Sydney. Source: Getty Images

Bunnings managing director Mike Schneider said the decision was to keep both staff and customers safe.

“Since the outset of the pandemic, we’ve continued to follow government health advice in each of the states and territories where we operate,” he said in a press release.

“With the new restrictions on retail spanning a large part of Sydney, Bunnings has made the decision to temporarily close all its stores across Greater Sydney to the general public.”

Regional NSW Bunnings stores remain open with strong Covid-safe measures in place.

Is Bunnings considered essential?

Bunnings was considered essential by the NSW Government for the first seven weeks of lockdown and continued in store trading.

But with growing case numbers across the state and Bunnings stores often listed as exposure sites, NSW state restrictions were tightened.

Bunnings staff in store. Source: Getty Images
Bunnings products will be available to order online while the stores are closed. Source: Getty Images

So Bunnings decided to close their stores for the safety of their customers and staff from August 23.

“This is in support of the government and for the safety and security of team members, customers, and the community,” Mr Schneider said.

“We know from experience that applying a consistent approach across a metropolitan area is easier for our team to manage and helps reduce travel by residents between LGAs.”

Can tradies still buy from Bunnings?

Yes. Bunnings stores in lockdown areas remain open to trade customers.

“Trade customers who depend on us to keep their businesses running and supplied for emergency repairs can continue to access our stores and we’re pleased that we can continue to support them,” Mr Schnieder said.

Two tradesmen walk toward the entrance of a Bunnings Warehouse. Source: Getty Images
Bunnings stores in Greater Sydney and Victoria will remain open to trade customers only. Source: Getty Images

“Our absolute focus continues to be the safety of our team members and customers, and we are grateful that we have a way to continue to serve the community and small businesses during this time.”

There are a number of Covid-safe measures in store for trade customers.

These include QR code check-ins and increased cleaning using anti-viral disinfectants throughout the day particularly for counters, trolleys and baskets.

There is also a requirement that team members and customers wear masks, practise physical distancing measures.

Stores are also encouraging customers to Tap and Pay where possible.

Does Bunnings offer click and collect?

Yes. But at Bunnings, it's called Drive and Collect.

The contactless service allows customers to purchase items online and collect them from the Bunnings’ car park, without getting out of the car.

Customers select a convenient pick-up time online when their order is ready to collect.

Bunnings staff help a customer shopping for pieces of wood. Source: Getty Images
It you're looking to stock up on items for your weekend DIY projects during lockdown you will need to utelise Bunnings' click and collect and delivery services. Source: Getty Images

Upon arrival at the store car park, customers park in their designated Drive and Collect parking bays and call the store with their order number. A team member will bring the order out and load it into the customer’s vehicle.

But customers, especially those in lockdown areas, are being warned wait times may be longer than expected.

“Our team is working hard to prepare orders as quickly as possible. Collection and delivery timeframes for your local store will be updated regularly and clearly displayed when adding products to your cart,” the store's website states.

Does Bunnings have home delivery?

Yes. Shoppers can place an order online and have it delivered using the Bunnings Click and Deliver service.

However, some products can’t be delivered in some areas. To check if an item can be delivered to your area, enter your postcode on the product page for delivery details.

Delivery costs are based on the type of service or size of the vehicle required to deliver the product. It also depends on where the item is being delivered to.

Charges are calculated at the time of checkout.

What are the online alternatives to Bunnings?

If you’re looking to shop home improvement essentials online, there are places other than Bunnings, which also offer home delivery.

Thrifty Link offers customers an online shopping option with a huge range of DIY projects and home improvement solutions. 

Mitre 10 is another notable online home hardware store that will also deliver and offer click and collect to customers. They also offer free deliveries for online orders over $100 and under 40kg in NSW, Victoria and in the ACT. Conditions apply. Limited time only.

Home Hardware also has an easy online shop across a huge product range. They have great online tutorials too.

When will Bunnings reopen?

The reopening of Victorian and Greater Sydney Bunnings stores is dependant on Government health advice.

Once state restrictions are lifted, ​​Bunnings will once again reopen its doors to retail customers.

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