Border security guard in hot water after playing on phone while checking passports

An immigration official has landed herself in hot water after being caught on camera browsing social media while she checked passports at a border post.

The woman was filmed by a witness flicking through social media posts while checking passports and rubber-stamping various documents.

The footage was taken at a border post in the town of Beitbridge in Matabeleland South Province in southern Zimbabwe but it is believed the woman is employed by South Africa.

South Africa’s Home Affairs Minister Malusi Gigaba has reportedly ordered the unnamed woman to be disciplined.

The woman can be seen distracted by her phone as she examines a passenger's passport. Source: CEN
The woman can be seen distracted by her phone as she examines a passenger's passport. Source: CEN

He said: “The department’s policy prohibits the usage of cellular phones by front office officials while performing their duties.

He added: “The official has been identified and she will be subjected to internal disciplinary processes.

“Further to this, disciplinary measures have commenced against the three supervisors on the shift for lack of adequate supervision.”

Home Affairs Director General Mkuseli Apleni said: “Of major concern to me is the fact that the official is dealing with security documents without paying attention to detail and rather preoccupied with her cellular phone.

“To this end, we have commenced with disciplinary measures against the official and the three supervisors.”