Domino's explanation for 'eerie' personal emails sent to customers
Domino’s Australia has suggested an online rating system is likely the reason behind a data hacking scandal that resulted in customers being inundated with "eerie" emails.
Customers began complaining after receiving bizarre emails that seemed to know specific personal details about them.
It’s understood the leaked data was gained by a convincing, fake format that would use the customer’s first name and suburb to provoke a response.
CEO Don Meij says the company has now tracked the source of the data leak to a supplier.
The pizza giant has so far refused to name the other company involved but said they had ended their agreement in July.
“This is the type of information that is contained in an online rating system managed by a former supplier, which suggests this may have been the source of the information,” Meij said in a statement.
“We are continuing to investigate this.
“We understand that receiving an unknown email from a third party asking these details in this manner can be confronting and we share your concern about this.”
Domino’s did not say how many customers had been bombarded by the spam attack.
They did however maintain their stance that there had been no unauthorised access to its systems or customers' financial information.
