Telcos told off

June 22, 2012, 6:18 pm Tineka Everaardt Today Tonight

The national Telecommunications Ombudsman may be the most overworked bureaucrat in the country, swamped by angry smart phone users every day.

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The tricks and traps of modern phone technology mean plenty of people are getting huge bills they don't understand and can't afford to pay.

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Mobile phones through the ages

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