The results are in from a 12-month investigation and if you have concerns about over-charging, bad service or drop-outs, you have good reason to.

A record 210,000 complaints against Telcos last year inspired the Australian Communications and Media Authority investigate further.

They found that the complaints handling capacity and performance of Telco providers is inadequate.

• Amaysim – New $39.90 monthly deal - www.amaysim.com.au
• Australian Communications and Media Authority - www.acma.gov.au
• Read the ACMA report here - engage.acma.gov.au/reconnecting/
• Telecommunications Industry Ombudsman latest complaint statistics - www.tio.com.au/statisticsByMember

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