Chatting to popular media personality Melissa Doyle, it quickly becomes apparent why she is adored by millions across the country.
The 43-year-old Seven news presenter and former breakfast show queen - who spent 11 years co-hosting ratings success Sunrise before an an emotional farewell in August - attributes her prized connection with audiences to simply being her natural self.
"I've been given this incredibly privileged position and I'm really grateful but I don't think of myself as any different or special or anything," the Sydney-based blonde says.
"Someone will say 'hi' to me in the street and my first reaction is to say 'hi' back, and then I think 'where do I know them from?' Then my husband will say 'You idiot' (laughs)."
It is this self-perceived ordinariness that has endeared Doyle to the everyday Aussie woman. It is also at the heart of her follow-up to 2007's co-written The Working Mothers' Survival Guide, which she says is tentatively scheduled for release next year.
"I just love championing the cause of the everyday, real, normal mum who does her best and tries to make it all work, keep her family happy, look after herself and do something good with her time," she says.
"I've got a job that just happens to give me a profile but my home is no different.
"I've got a couple of kids. I can never keep up with everything. There's a mountain of washing to be done. I open the fridge and there's no milk. I come home tired and cranky. I lose stuff . . . I'm exactly the same as every other mum."
A tireless philanthropist and mum to 12-year-old son Nicholas and daughter Talia, who turns 10 in December, Doyle generously lends her time to countless charities - most of them children-focused - with WA's Telethon particularly dear to her heart.
"My charity work has been one of the main things I've been so proud of in my career and I think I would be wasting my profile if I didn't do something," she says.
"Coming to Telethon is probably amongst the most humbling but satisfying things I can do every year.
"You see the impact one child can have on the whole family and all of us walk out of PMH, say a little prayer, say thanks and realise how lucky we are."
Indeed, the multiple silver Logie nominee is determined to instil a sense of selflessness in her children.
"In January, we took the kids on a holiday to Cambodia and a couple of months ago, I did a World Vision trip to Mongolia and took my son," she says.
"As a mother, I find it really important to open their eyes to the world. And every time I do a charity function - like going to Perth for Telethon - I sit down with my kids and tell them where I am going and why because it's really important to me that they grow up knowing that what they have is not what everyone else has."