A nurse at an American aged care home refused to give CPR to a collapsed elderly woman who subsequently died.
The nurse told an ambulance dispatcher that it was against the home's policy to perform CPR, reports the NBC website.
The website said that when the 87-year-old resident of Glenwood Gardens, Lorraine Bayless, collapsed at the facility around 11am on Tuesday, a staff member called 911 but refused to give the woman CPR, according to a recording of the call.
"In refusing the 911 dispatcher's insistence that she perform CPR, the nurse can be heard telling the dispatcher that it was against the retirement facility's policy to perform CPR," NBC said.
During the exchange between the nurse and the dispatcher, the dispatcher can be heard saying "I don't understand why you're not willing to help this patient."
An ambulance arrived several minutes after the call and took Mrs Bayless to a hospital, where she was later pronounced dead.
Glenwood Gardens released a statement extending its condolences to the family and said its "practice is to immediately call emergency medical personnel for assistance and to wait with the individual needing attention until such personnel arrives."
It would carry out a "thorough internal review of the matter".
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